Shipping and Return Policy
If you are ordering from outside the United States, please see notes for International Customers under Shipping section below.
Creating an online account speeds up the checkout process. Health Hunter memberships are being honored through 2012. To receive the 10% member discount, Health Hunter members must have their discount card and enter the assigned discount code at time of checkout.
To place an order by phone, please call our toll-free number: 1-800-447-7276. Orders are usually processed and shipped the next business day after the order is received. Please note that credit card billing will indicate a payment to "Riordan Clinic" for all orders placed with the supplement store.
Orders are shipped via UPS Ground in the Continental US typically 3-5 days from order receipt. All orders are charged a flat fee of $7.00 per package. You can save by buying multiple items and only paying one shipping charge! Additional shipping options will be available soon.
International Customers: Shipping charges for International orders are estimations and subject to change based on product weight and packaging. We reserve the right to update your order to reflect the actual shipping charges to your country.
All duties, taxes & other national fees are the responsibility of the customer. Please, check with your local agencies to determine whether any local taxes or duties are in effect for your shipping address before ordering. We are not able to determine and apply these charges at time of purchase.
If another form of shipping is desired than those provided during checkout or if you have questions about your shipping charges, please call our toll free number at 1-800-447-7276.
Vitamins/Supplements: May not be returned unless the product is defective. We believe that every person who purchases our products deserves the freshest, safest products possible.
Audio & Video CDs/DVDs: Please make your selections carefully, as we do not offer refunds or exchanges except in the rare case of a defective CDs or DVDs.
Due to manufacturer policies, we cannot offer online discounts on Douglas Laboratories, Ortho Molecular, Readisorb, Pure Encapsulations, Metagenics or Solgar products.
Some manufacturer policies also prohibit the selling of their products online. These manufacturers include: Klaire Labs, Nutrition 2000, Standard Process/Medi Herb, Seroyal, Karuna Corporation and Xymogen / NuMedica. To purchase products from these manufacturers, please call 1-800-447-7276 to place your order for these products.
The Riordan Clinic supplement store makes every effort to maintain up-to-date product information. However, product suppliers make product changes without prior notice. Thus product prices, labeling, and descriptions are subject to change without notice. Occasionally product substitutions may be made due to product availability or vendor substitutions. For example: Caplets may be substituted for capsules. If substitutions present a problem or for greater product detail or clarification, please call our toll free at 1-800-447-7276.